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Customer Service Representative

Be on the company's "front line" in servicing our customers. Help individuals better understand their dental benefit plans! Great oral and written communication skills are essential in this position. We offer on-the-job training, a great working environment, terrific coworkers, and excellent benefits! Apply now and see why we are passionate about bringing smiles to our customers!

Education/Experience/Personal Requirements: Associates Degree in Dental Hygiene, Communication, Business, or related field, plus at least two years of related experience, or an equivalent combination of training, experience, and/or education.  Bilingual skills a plus.  Experience in a dental office as a manager, dental hygienist, or dental assistant a plus but not necessary.

This is an on-site position located at One Delta Drive in Concord, NH


Scrum Master

Are you interested in working for one of New Hampshire's Best Companies? Join our Software Development Team!

Northeast Delta Dental is in search of a full-time Scrum Master who will facilitate the organizational and stakeholder cultural and mindset shift to achieve Company Agility. Enforces framework and rules of Scrum, removing impediments and promoting self- management to improve work standards and expectations. Champions adherence to the Scrum framework including: Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Product Backlog Refinement, Sprint Backlog, Definition of Done, and Product Backlog Prioritization.

Qualifications: BS in Computer Science or related field, and 5+ years of experience, or equivalent. Must have active Scrum Master Certification or attain it within 6 months of hire. Must have a thorough understanding of agile software development methodologies, values, and procedures. A thorough understanding of the software development lifecycle, development platforms and languages, and an understanding of impacts related to technical issues is important. Experience in a SAFe environment, including working with an Agile Release Train (ART), preferred.

This position will work both on-premises at our Concord NH headquarters, and remote, as appropriate.


To apply for a position at Northeast Delta Dental:

Complete our online application,

Human Resources
Northeast Delta Dental
One Delta Drive
PO Box 2002
Concord NH 03302-2002

PHONE: 603-223-1356
FAX: 603-223-1470
E-MAIL: hr@nedelta.com

Northeast Delta Dental is an Equal Opportunity Employer and offers competitive compensation, generous benefits, and a supportive working environment..